Amazing food, shame about the incredibly rude wait staff, the well spoken young waitress in particular. We have ordered here for years because we love the food, but our orders are frequently wrong and we usually don’t realise until we are home and the one time we query it before we have left they are incredibly rude, tell us its all our fault, make us wait over 30 mins for them to correct their mistake and then when we go to collect it to eat with our now cold rice and on my own as my husband had now had his food so it didn’t go cold we were told we couldn’t have it unless we paid again (my husband had already paid for our order; but they gave us one dish wrong). The waitress was so rude, accused me and my husband of lying, refused to give me my meal and got other staff involved in ganging up on an 8 month pregnant woman who just wanted her dinner! We have ordered here at least once a month for as long as I can remember, but after this we have said we will never be going back (and the rude waitress responded to this by saying she didn’t want us back). I would like to hope this rude waitress would be sacked given all the reviews similar to mine online and then we would happily return, but knowing its a family business we are sure this is unlikely, so unfortunately they have now lost our custom. We are local people and will be letting all our friends and family know about this disgusting experience.
ORDERED A LUNCH AND ITS SAFE TO SAY IT WAS FANTASTIC. MR O'NEILL , I CHALLENGE YOU TO A DUEL IF YOU EVER SAY A BAD WORD ABOUT THIS ESTABLISHMENT AGAIN .
JUST TO DISPROVE THE HATER (DAVID ONEILL) I CALLED NUMEROUS TIMES YESTERDAY . NOT TO ORDER ANY FOOD JUST TO DISPELL HIS WILD ACCUSATIONS THAT THEY DO NT ANSWER THE PHONE. ALL OF MY 29 CALLS WHERE ANSWERED PROMPTLY , SO DAVID ONEILL STOP YOUR SLANDERING OF THIS WONDERFUL RESTAURANT . THEY DID GET A BIT ANNOYED AFTER THE THIRD CALL AS I WAS NOT ORDERING ANY FOOD , AND WAS POTENTIALLY STOPPING THEM GETTING ORDERS
FANTASTIC SERVICE , DISAGREE WITH DAVID ONEILL'S REVIEW DATED 26/09/20. PHONED MULTIPLE TIMES AND THEY ANSWERED EVERYTIME, FAULTLESS TELEPHONE MANNER . I MUST THINK THAT DAVID CALLED WHEN THEY WERE CLOSED! WHAT A CLUTZ !
Absolutely awful service!! Need to sort out your telephone service!! 12 times called and no answer?
I had the most amazing sandwich from here everyday for a year while I was at the college An I have never found anything that even comes close An I can't find it on the menu but if you go in there nothin will ever compare the best thing I have ever eaten
This place is amazing, I've been going here for several years & no other Thai restaurant can compare, the food is amazing & the staff are very friendly. Whether eating in or taking away you can't go wrong.
This place is absolutely amazing! Every take away meal I have, at least once a month, I am never disappointed! The restaurant food is just as amazing...I would totally recommend to anyone. In fact, whenever we have friends or family visit from outside Shaftesbury we always get a take away. 5* in my opinion :-)
The food is incredible and I could eat here every day given the chance! The staff are very friendly and although the restaurant area is very 'simple', the service and presentation is spot on.
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